send email      login     

Online Storage FAQ

What are the SignUp options?
What are the limitations of a Trial Account?
I have a trial account, how do I become a subscribed member?
How is my data protected?
How do I upload and access my data?
Whom do I contact with billing related questions?

This section answers only CryptoHeaven Online Storage related questions, additional FAQs are available here: General FAQ, Security FAQ.

What are the SignUp options?

Storage plans start at 40 MB. Free trial accounts can be upgraded during the free trial to a subscription account. For more information on subscriptions please visit here.

What are the limitations of a Trial Account?

Trial account has a space limitation of 2 MB and is valid for 365 days from the date of sign up. Trial accounts are only intended for the purpose of showcasing all the features, but with limited storage capacity.

I have a trial account, how do I become a subscribed member?

Trial account users can easily purchase a subscription by visiting our subscription page. Your current profile will be displayed and you can upgrade your account online from that page. Your subscription will start as soon as your payment is verified.

How is my data protected?

The data is protected during transfer and during storage at all times by up to 4096 bit CryptoHeaven's maximum strength encryption. 256-bit AES provides symmetric encryption.

How do I upload and access my data?

Download the client software here and run the installation program. You can install the software on as may computers as you wish and access your account from any of them. You can even log on simultaneously from multiple computers. Our client software greatly reduces your Internet bandwidth requirements by performing automatic data compression.

Whom do I contact with billing related questions?

Any billing related questions should be sent to billing@cryptoheaven.com. Please mention your CryptoHeaven User ID in your e-mail.

Unanswered Questions

CryptoHeaven is looking for new ways to improve our services. Your feedback is a critical part of our operations. With your help, we can continue to provide the best service, features, and user interfaces.

 
 © 2001-2010 CryptoHeaven, Inc.
Contact Us | Service Agreement | Privacy Policy | User Guide | Site Map